Product sold without warranty: You can get the latest version from the Microsoft Store. Please verify your product is powered on and connected, then try again in a few minutes. See what other customers are saying at the HP forums. Turn on the printer.

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We were unable to find any drivers for your product. Product specifications This document contains specifications for the product, including model numbers, system requirements, and print speed. The Virtual Agent is currently unavailable. I already installed my printer with a 310cc connection and want to switch to a wireless connection.

HP Photosmart C310 Printers – Wireless Printer Setup

h; For additional information related to setting up and using ePrint, click Setting Up and Using ePrint. Lower the output tray. If the self-test report prints, but the original document does notcontinue to the next solution in this document.

Place it close to the computer during the installation procedure. If the self-test report does not printtry printing the report again.

The paper settings in the print driver do not match the paper loaded in the paper tray. Your network is already set up: After the tool opens, follow these steps to view your network settings.


Issue The product does not pick up or hpp the paper from the tray. Click the Start buttonand then click Printers and Faxes. Connect the printer to the wireless network using one of the following methods. If the issue continues after repeated cleaning, skip the next solution in this document, and then service the product.

Paper tray capacities Paper Type. They are near the center of the product behind the paper feed rollers. Open download list This tool applies to Microsoft Windows PC’s only. Connect to the wireless network The printer supports two methods of configuring the wireless features: Paper-handling specifications The following tables contain specifications for supported paper.

HP Photosmart Premium e-All-in-One Printer series – C | HP® Customer Support

Before you can install the product, you must have the following information about the network: Example of the Wireless Info screen with Network Key listed. Remove selected files Download files. For photo paper, 31c load the rougher side of the paper facing up. This process can take several minutes depending on the number of warranties being checked.


If the issue is resolved, there is no need to continue troubleshooting.

HP recommends broadband internet access such as cable or DSL. A Network Configuration Page prints to confirm a successful connection. Before you can install the product, your wireless network must already be set up.

On the list of available networks, touch the network name SSID corresponding to your network. Select an operating 310cc and version to see available software for this product.

How does HP install software and gather data? If the product was not added to the queue, Click the plus signselect your printer, and then click Add. Lightly dampen a clean, lint-free cotton swab, and then use it to clean the pick rollers.

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